Updated – September 2024
All EU customers are welcome.
What’s Changed?
Previously we could only accept orders from business customers who had a verified VAT number. But now, we are delighted to say that we can accept payments from all EU based customers, whether you’re a business customer, or a personal customer!
What happens when I place an order?
Personal customers in the EU can once again breeze through checkout, with VAT automatically included in the order total.
EU business customers who have a valid EU VAT number, have the option to input their VAT number at checkout, which will be auto-verified. If the VAT number is not verified, or if it doesn’t match the provided address, then you will still be able to proceed with the sale, with VAT added at checkout.
On the other hand, if the VAT number and address you provide IS recognised and verified, then basket totals will be displayed exempt of VAT. Complete checkout and your EU VAT number will be automatically added to your receipt, for your own accounting purposes. You should then account for any VAT due via the reverse charge mechanism in your own country.