As we approach the busiest few weeks of the year for Christmas Nativity Plays, we wanted to remind you that we’re always available to offer customer support in any way we can. You can easily contact us day or night, 7 days a week.
We are very proud of the fact that our customer satisfaction ratings are very high, and the number of people requiring any type of customer support is always extremely low. But if you are one of the few who needs help editing your script, or copying some music, or re-accessing a download, or if your dog’s eaten your CD and your show’s the next day… please don’t suffer in silence. Contact us at ANY time of the day or night and we’ll always try to help in any way we can, as a matter of urgency.
Our phone lines are open from 8am to 6pm, Mon-Fri (London UK time). But outside of those hours you can still contact us in the evenings or at weekends in one of two ways:
Email us at firstname.lastname@example.org with your question. You should hear back from us within a few hours at the most. You can also ask for a call back. Just email us your phone number and tell us the best time to call.
Call one of the numbers below and leave a message after the tone. We do often check for messages left outside of normal work hours, and we always respond as soon as we possibly can.
LEAVE YOUR DETAILS
Whichever way you contact us, please remember to leave your name, address, phone number , email address, and if applicable, your order number. We look forward to hearing from you.
CALL CENTRE: (+44) 0844 357 8473
HEAD OFFICE: (+44) 0161 9479 222