Coronavirus Update: 31st August 2020
Thank you to all our customers around the world, for your continued support during this global coronavirus pandemic. Here in the UK, we’re easing restrictions that were imposed during our nationwide lockdown, which have been in place since mid-March.
The vast majority of UK schools have now reopened. However, group singing and large congregations (assemblies) are largely discouraged, which is clearly an issue for us, as the act of singing, group performances and school assemblies, represent our core business activities.
Nevertheless, we are still seeing a strong desire from regular customers to continue with their Christmas and Harvest performances, in as normal a way as possible, but with appropriate Coronavirus mitigations in place. With this in mind, we have now included a detailed Coronavirus Advice Sheet inside every one of our publications, to help you make your performances as safe as possible.
In addition, several areas of business operations that were affected over the last six months are starting to return to normal…
Our phone lines are open as usual. However, most of our operators are still working from home. Therefore, if you need to speak to us by phone for any reason, that’s no problem. Just be aware that as a few members of staff have young children at home with them, there may be the odd occasion where you can hear a child’s voice in the background! Thank you for your understanding.
Website / Downloads / Physical Orders
Our website is working as normal and any item can still be ordered and downloaded instantly. In the unlikely circumstance that you require technical support, we are still aiming to help you as urgently as possible, whether you contact us by email, or by phone.
During the height of the pandemic we temporarily stopped all physical orders. However, this restriction has now been lifted meaning any item on our website can now be ordered as normal.
To help customers out, we recently made a large number of our assembly songs available for free, via new ‘Lyric Videos’ on our YouTube channel. We initially intended to make this temporary. However, we have now decided to keep most videos there indefinitely, and plan to add many more videos through the coming months.
If there is anything else you would like to know, please feel free to ask, at any time. We’re always happy to help.
For all the different ways you can contact us, please see our ‘Contact Us‘ page.
Thank you again for your support. Stay safe.
Main Composer / Managing Director – Learn2soar Music