Instantly available! If your order contains a ‘Digital Publication’ (as most orders do) then you will be able to access it from the moment you complete checkout.

To be precise, we do not deliver ‘Digital Publications’ in any way. Instead, they are available in your Account section on this website, from where you can access, stream and download all the resources.

The only time there may be any delay with allowing access to your ‘Digital Publication’ is in the event that your order has triggered a security alert. If this is the case, then the order status in your Account area will display the words, ‘On Hold’. In these cases, one of our team members will have to check the order carefully before allowing access to the publication. Normally, the verification process only takes a few minutes. But during very busy periods, or during unsociable hours, there may be a delay of several hours. Thank you for your patience.